Refund Policy — Hotels9 | Hotel development, management and sales at Phuket, Thailand

Refund Policy

Cancellations & No Show

Cancellations made 15 days or more in advance of the arrival date, will receive a 100% refund.

If canceled or modified within 14 to 6 days before the date of arrival, 50% of the total price of the reservation will be charged.

If canceled or modified later or in case of no-show, 100% of the total price of the reservation will be charged. Booked rooms are held for 24 hours from the scheduled check-in date after the booking will be canceled as a no-show. No refunds provided for the no-shows.